Frequently Asked Questions

We accept Cash on Delivery (COD) as well as online payments by card, UPI, netbanking, and wallets through our secure payment gateway.

Once you place an order, you can view its status anytime from the Orders page in your account.

Eligible items can be returned within 7 days of delivery. See our Return Policy page for full details.

Yes — orders can be cancelled from the order confirmation or Orders page any time before they are shipped. Once an order has shipped, it can no longer be cancelled, but you may request a return after delivery.

You earn reward points on every delivered order, credited automatically once its return window has closed. Points can be redeemed for a discount on a future order from your cart page.